EPoS Support

Our customers enjoy industry-leading technical support from both our Scotland-based field engineers and our highly skilled remote support technicians.  This combination of expertise coupled with an ethos of continuous improvement means that we are able to offer a responsive and effective service.  If you are a current customer and wish to log an EPoS support issue online, please click the link below to be taken to our support ticketing system.  Alternatively call our help desk on 01463 898494 or 0141 5302456.  We also offer evening and weekend cover for our maintenance customers.

'Click here for support' icon/button link.



Not Joined Us Yet?

If your current provider is not providing the level of service you require, then why not get in touch with us? We are experienced in migrating existing EPoS setups to our own support eco-system. This can include the rectification of any unresolved faults and support issues from your previous provider. Many customers are choosing Retail Solutions Scotland because of the local and responsive service that is currently unmatched by other providers.  Furthermore, as a locally owned and privately held company, we are fully-focused on customer service and customer satisfaction.

Skeleton waiting (patiently) on phone
Does this scenario seem familiar to you?

We’d love to here from you and discuss your situation. There is no obligation and you might find that you wish you had made that call sooner! Call us on 0141 5302456 or 01463 898494 for a friendly chat. Alternatively click here to send us a message.  We promise to respond as soon as we can!

Young woman giving help as a customer service employee