Local Service with National Reach!
From our bases in Nairn (near Inverness) and Glasgow, our EPOS Solutions Support team deliver industry leading response times to our client sites.
We offer an unparalleled standard of EPOS support with remote support technicians available daily Monday-Friday as well as out-of hours for urgent issues during the evening or weekend.
Our Service Levels
Each year we invest in our EPOS Solutions Support department to improve the service to clients. Areas we continually enhance include: technical training for our staff, support ticketing systems, specialist tools and equipment and internal IT infrastructure.
>2000
Over 2000 Support
Cases Resolved Yearly
100%
Mainland Coverage
87%
Same or Next Day
Response
96%
Fully Resolved
within 3 Days
Fantastic service, we have been using them for 2 businesses for years. Would not hesitate to recommend them. They are...
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Fantastic Service. Professional, quick and affordable.
Always super helpful, friendly and an extremely quick response to any issues. Knowledgable team and would definitely recommend them to...
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Excellent service when we had a recent breakdown,would certainly recommend this company,from initial call to product setup.staff were so helpful!
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We always receive a 1st class service from the team at RSS - most recently from Lisette and Andrew -...
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Easy to use Systems
We cater for a diverse range of business types and take care of everything from pre-installation planning to in-person staff training, as required. We recommend getting in touch for a free no-obligation needs assessment. From there we can help you choose the EPOS solution that is right for you.
For enquiries contact:
Retail Solutions Scotland Ltd
Retail Solutions Scotland Ltd
Units 16 C & D
Balmakeith Industrial Estate
Nairn
IV12 5QW
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