New Season Drop! Check the Shop 🙂

function updateHeaderHeight() {
        // Get the height of #brx-header
        const headerHeight = document.querySelector('#brx-header').offsetHeight;
          
        // Store the height in the CSS custom property --header-height
        document.documentElement.style.setProperty('--brxw-header-height', headerHeight + 'px');
    }

    // Execute the function as soon as the document is ready
    document.addEventListener('DOMContentLoaded', function() {
        updateHeaderHeight();  // Initial update of header height when the document is ready

        // Update the header height on window resize and orientation change
        window.addEventListener('resize', updateHeaderHeight);
        window.addEventListener('orientationchange', updateHeaderHeight);
});
EPOS Systems: Inverness City Centre in the Evening

5 key checks to make when choosing an EPOS Systems Provider in Inverness

Choosing the right EPOS Solution for your business is considered vital by many. Get it right and you’ll enjoy many years of trouble-free transacting, efficiency savings and cost reductions. Getting it wrong could cost your business thousands. If you’re based in or around Inverness and need a new EPOS system, make sure you carry out some key checks to make sure you partner with a reputable EPOS Systems Provider in Inverness that will support your business goals in the Highland Capital.

1. Are they really local?

Don’t be fooled by ‘local’ phone numbers and references to your locality. Many national providers invest heavily in marketing tactics to encourage you to believe that they provide a local service. Dozens of these companies exist and are often centralised, offering limited or no on-site installation or support services. To check they’re legitimately local, ask for a meeting at their office to view their solutions.

When a provider isn’t local, it means they’re less likely to be able to come to your business to carry out a robust survey and needs analysis without additional costs or expectations.

2. Will they force you to use their card payments solution?

Several EPOS providers have begun charging relatively large premiums for their clients who refuse to use their card payment services. Often these card payment services do not provide competitive rates over the long term, costing your business more. The rates levied are often higher than usual, under the auspices that the EPOS provider is supplying an enlarged service. Don’t be fooled and don’t let the cost of these rates go under the radar.

Check that the EPOS provider allows you to use your choice of payment processor. Ask if the price of the EPOS solution varies depending on whether a card payment terminal is taken out with the system. 

To ensure you are getting value for money, make sure the prospective EPOS provider supplies you a quotation for the installation and support of all EPOS hardware and EPOS software separately to the card payments terminal and processing. 

3. Do they offer choice of software?

Many providers limit their software offerings. Sometimes the core EPOS software offering consists of a single option. Whilst this allows them to focus on a particular subset of clients, more capable providers have a portfolio of solutions, each with configurable options and integrations. If you have a business with diverse needs or want to leave room for growth, check that your prospective EPOS provider is more than just a ‘one trick pony’.  

4. Do they have other clients in the area?

Ask your prospective EPOS Supplier for reference sites nearby. Do they work with other businesses like yours? Do they serve any high profile, local authority or public sector organisations who often have stringent supplier vetting processes?

5. Do they have  bad reviews?

Check the social media profiles of the prospective EPOS Systems Provider. Look for any negative reviews on their own page or elsewhere. Check their google business listing for reviews. Some specialist review sites may be biased towards the EPOS provider due to paid partnerships. Sites like Google often provide more impartial reviews.

Conclusion

Avoid the pitfalls of choosing the wrong EPOS Systems Provider in Inverness and carry out a due diligence exercise to ensure their substance matches their reputation:

  • Ask for a representative to visit you locally for a no obligation needs assessment. Check that there is a local presence in the area, such as an office in or around Inverness.
  • Make sure you wont be penalised depending on your choice of merchant services provider. Ideally an integrated solution should not be tied to any one payment processor. As a minimum check there are no punitive charges for not using the prospective EPOS provider’s own merchant services.
  • Check that the prospective EPOS provider has a choice of EPOS Software solutions available. A common limitation for some providers is to limit to one market vertical, or to concentrate wholly on Retail or Hospitality in isolation.
  • The quality of the prospective EPOS Providers other clients speaks volumes. Check their other clients’ profiles. 
  • Multiple bad reviews can be a red flag. Check multiple sites and social media profiles for bad reviews, as some may linger unseen until it’s too late.

About RSS

Retail Solutions Scotland Ltd is an EPOS Systems Provider with its main office located near Inverness. It employs a team of experienced EPOS software and hardware experts based across Scotland. With offices in Glasgow and Nairn, we cover the whole of Scotland. 

As an independent value added reseller, we offer a selection of EPOS solutions for a dynamic range of clients. From small shops requiring a single POS terminal to larger multi-branch operators requiring cloud management and reporting – we have it all covered.

When it comes to card payments, our solutions link to various providers, and we never charge extra for supplying and supporting your EPOS solution if you decide to use an alternative card payments device. We can offer you various options when it comes to card payments, with the aim being to obtain the best value for your business.

With thousands of happy clients and multiple 5-star Google reviews, we pride ourselves on great customer service both during and after the initial setup and installation. 

If you’re based in Inverness and would like a no-obligation needs assessment and EPOS system proposal, one of our Inverness based experts can arrange to visit your premises in person to get to know you and your business needs. Often we find this is a far more effective exploration exercise when compared to doing everything over the phone or online!

Contact Us:

For enquiries contact:

Retail Solutions Scotland Ltd

Units 16 C & D, Balmakeith Industrial Estate, Nairn, IV12 5QW

Get in contact with one of our representatives today.

Google reCaptcha: Invalid site key.

×
powered by google