About our People
Retail Solutions Scotland Limited (RSSL) combines decades of experience within the retail Electronic Point of Sale (EPoS) service industry. RSSL staff are experienced in the planning, preparation, installation and ongoing service and support of integrated and stand alone EPoS solutions. RSSL helpdesk technicians are highly qualified and knowledgeable on the products they provide to their customers, meaning many issues and queries can be dealt with remotely. RSSL’s staff bases in Glasgow and Inverness mean that response times throughout Scotland are among the best possible in this service industry. RSSL staff pride themselves on a friendly, proactive and flexible approach to customer service.
About our Products and Services
RSSL concentrate on their strengths and their ability to provide class-leading PoS products and services for businesses and organisations throughout Scotland and North England. These include the firm’s ‘own-brand’ EPoS suite of software applications tailored for the retail industry. Together, RS-Touch PoS, RS-Accounts Back-Office and RS-Head Office applications provide a powerful arsenal for the retailers’ disposal. The features of these products are specifically aimed at retailers in the convenience, deli, supermarket and petrol station retail market sub-sectors.
Increasingly, it is becoming more important for businesses to maintain operational resilience and continuity. RSSL customers can benefit from taking out a Service Level Agreement (SLAs) contract which can be tailored to individual requirements. RSSL’s geographical coverage, flexibility and responsiveness makes them particularly attractive to both multi-store franchises and owner-operators who need a level of support that assures them of a physical presence when needed. RSSL provide a range of PoS solutions for the hospitality, catering and leisure markets. RSSL staff members are Pixel Point Certified by global hospitality leader ParTech and authorised to supply and service Enterprise grade solutions for regional, national and multi-national scale clients.
About our Customers
RSSL places a strong emphasis on customer service and takes pride in serving independent operators and larger clients in the same professional and responsive manner. RSSL has the flexibility, adaptability and in-house expertise to respond to a diverse range of needs. Discover how RSSL will rise to the challenge of meeting your needs by clicking here and telling us more about you and your organisation.
Our Scotland-North Inverness Shire Office is now open! Please call in and visit us at:
- Update (21/09/2018): We recently moved to the above location as part our expansion and growth strategy in Scotland. Please direct all mail and communications to this address.
Why not call ahead on 01463 898494 and let us know you’re coming.
Opening hours: Monday-Friday 09:00 – 17:00
Services and products available at this location include:
- Training sessions
- EPoS systems and peripherals
- Consumables such as kitchen printer paper rolls, thermal till rolls, credit card terminal rolls, ink ribbons and shelf-edge labels